Terms and Conditions

Welcome to Blue Roman Serum

 These Terms & Conditions apply to all purchases made through our online store and to all visitors of our website. By accessing our site or placing an order, you agree to the following terms.

1. Use of Our Website

By using our e-commerce site, you confirm that:

• You are at least 18 years old (or have parental consent).
• You will use the website only for lawful purposes.
• All information you provide (name, address, payment info) is accurate and current.

We may refuse service or cancel orders if fraud or misuse is suspected.

2. Product Information

We strive to provide accurate product descriptions, images, and details. However:

• Colors may appear differently on various devices.
• Ingredient lists or packaging may change without notice.
• Product availability is not guaranteed.

We reserve the right to modify, discontinue, or update products at any time.

3. Pricing & Payments

• All prices are listed in USD.
• Prices may be changed at any time without notice.
• Payments must be completed at checkout.
• We use secure third-party payment processors (e.g., Shopify Payments, PayPal, Apple Pay).
  We do not store full credit card information.

If your payment fails, the order will not be processed.

4. Order Processing

After placing an order:

• You will receive a confirmation email.
• Processing times typically take 1–3 business days.
• Orders cannot be modified once processing begins.

We reserve the right to cancel orders for:

• Suspicious activity
• Incorrect billing information
• Product unavailability

If canceled, a full refund will be issued.

5. Shipping & Delivery

By placing an order, you agree to the following:

A. Shipping Timelines

Shipping times vary by location. You will receive a tracking number once the order ships.

B. Customer Responsibility

We are not responsible for:

• Delays caused by shipping carriers
• Packages marked as delivered but not received
• Lost or stolen packages
• Incorrect addresses entered at checkout

Once a package leaves our facility, carrier delays or issues are out of our control.

C. Shipping Fees

All shipping fees are non-refundable unless legally required.

6. Returns, Exchanges & Refunds

Due to the nature of cosmetic/skin-care products, all sales are final.

However, we offer replacements if:

• The product arrived damaged
• The wrong product was sent

To request a replacement:

• Contact us within 7 days of delivery
• Provide your order number and clear photos of the issue

We do not offer refunds for:

• Customer error
• Change of mind
• Wrong address submitted
• Allergic reactions (ingredients are listed prior to purchase)

7. Subscriptions & Auto-Billing 

If your website offers subscription-based products, then include this section; if not, I can delete it.

For subscription purchases:

• Billing recurs automatically at your chosen interval.
• You may cancel anytime before the next billing cycle.
• Failed payments may result in subscription cancellation.

8. User Accounts

If you create an account:

• You are responsible for keeping your username and password secure.
• You agree not to share your account with others.
• We may suspend or terminate accounts violating these terms.

9. Intellectual Property

All website content—including logos, product names, text, graphics, photos, designs, and web layout—is the property of Blue Roman Serum and protected by copyright laws.

You may not copy, reproduce, sell, or distribute any material without written permission.

10. Limitation of Liability

By using our site and products, you agree that:

• Our products are for cosmetic use only and are not meant to diagnose, treat, or cure medical conditions.
• You are responsible for reviewing product ingredients and performing a patch test.
• We are not liable for allergic reactions, misuse, or adverse effects.
• To the fullest extent permitted by law, we are not responsible for:
   
  • Lost profits
  • Data loss
  • Delivery issues
  • Indirect or consequential damages

Your use of our website and products is at your own risk.

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for:

• Their content
• Their policies
• Their security

You access third-party websites at your own risk.

12. Governing Law

These Terms & Conditions are governed by the laws of the State of Rhode Island, without regard to conflict-of-law principles.

Any disputes must be handled in courts located in Rhode Island.

13. Changes to Terms

We may update these Terms & Conditions at any time. Updates go into effect immediately when posted.

14. Contact Us

If you have any questions about these e-commerce Terms & Conditions, contact:

Email: Blueromanserum@gmail.com

Blue Roman Serum 2025